Membership Cancellation & Refund Policy
We're sorry to see you go. Please review our policy below before submitting your cancellation request.
Refund Policy
At ProcuraFind, we are committed to delivering immediate value to every member from the moment you join. Upon enrollment, you receive instant access to our full suite of corporate connections, educational resources, supplier tools, and community benefits.
You may choose to keep your membership active until the end of your current term, at which point it will automatically expire and your account will be removed. Or, if you'd like to be removed now, fill out the cancellation request form below.
Submit Your Request
The form below will automatically detect your membership details and refund eligibility.
What Happens When You Cancel
When you submit a cancellation request, the following process takes place:
Your Request is Reviewed
Our Member Experience team reviews your cancellation request within 1-2 business days and confirms your refund eligibility.
Membership is Removed
Once approved, your account will be removed from the ProcuraFind site. You will no longer have access to the member dashboard, business directory, Communities of Practice, corporate connections, or any member-exclusive resources.
Subscription is Cancelled
Your Stripe subscription is cancelled and no future charges will be made to your payment method.
Before You Cancel, Consider This...
Many of our members see the greatest results after their first 90 days. We guarantee corporate connections within your first 90 days of membership.
Talk to Our Member Experience TeamFrequently Asked Questions
What's the difference between canceling and not renewing?
Canceling: You submit a cancellation request, our team reviews it, and once approved your account is removed from ProcuraFind immediately. You will lose all access at that point. Not renewing: You simply do nothing when your membership term ends. Your subscription will not auto-renew, and your account will be automatically removed when your current membership period expires. This allows you to keep full access until your term is up.
Can I pause my membership instead of canceling?
At this time, we do not offer a pause option. If you'd like to retain access through the end of your current term, the best option is to simply not renew. Your membership will expire automatically and no future charges will be made.
Will I lose my business directory listing?
Yes. Whether you cancel or let your membership expire, your listing in the ProcuraFind Business Directory will be removed. If you rejoin later, you will need to recreate your listing.
Can I rejoin after canceling?
Absolutely. You are welcome to rejoin ProcuraFind at any time by visiting our membership page and selecting a new plan. Previous membership data may not be available.
How long does it take to process my cancellation?
Our team reviews all cancellation requests within 1-2 business days. Once approved, your account is removed and you will receive a confirmation email.
What if I'm within the 72-hour refund window?
If you submit your cancellation request within 72 hours of enrollment, the form will automatically detect your eligibility and include a refund request option. Our team will process your refund to the original payment method.
Will my membership auto-renew?
No. ProcuraFind memberships do not auto-renew. When your annual term ends, your membership simply expires. You will need to manually renew if you wish to continue.
Who do I contact if I have questions about my cancellation?
You can reach our Member Experience team through the Contact Us page or by emailing us directly. We're happy to help with any concerns before you make your final decision.