Tech Support Center
Having trouble? We're here to help. Submit a support request and our team will respond promptly.
Login & Access
Can't log in, forgot password, or locked out
Payment & Billing
Payment failures, refunds, or subscription issues
Listing & Directory
Edit listings, upload documents, or directory errors
All Systems Operational
Last checked: just now
Submit a Support Request
Fill out the details below and we'll get back to you as soon as possible.
Common Questions
Quick answers before submitting a ticket.
How do I reset my password?
Click "Lost Password" on the login page and enter your email. You'll get a reset link within minutes. Check spam if it doesn't arrive.
Why can't I access certain pages?
Some pages are restricted by membership level. Check your membership in account settings. Still stuck? Submit a ticket with the page URL.
How do I update my business listing?
Go to your Member's Dashboard and click on Universal Business Profile. Update once there and it syncs everywhere — your directory listing, personal profile, and business details all update together.
My payment was declined — what do I do?
Verify card details and funds. Try a different payment method. If it continues, contact your bank to authorize the charge, then retry.
How do I upload business documents?
Go to your Member's Dashboard and open the Universal Business Profile. You can upload up to 5 documents — PDF or Word (.doc, .docx) — including capability statements, certifications, and brochures. Max size is 25 MB per file. These will appear on your business listing.
How do I cancel or change my membership?
Go to Member's Dashboard → Account → Subscription to upgrade, downgrade, or cancel.
Contact Us Directly
Prefer to reach out another way? Here's how.
Email
info@procurafind.com
Website
procurafind.com